Charles Carper

contributed to the improvement of the CaseMap cloud-based tool's usability and conducted heuristic analysis for website enhancements. My involvement in design sessions and development using various tools and languages showcased my adaptability and commitment to delivering effective solutions.

Achievements

• Designed and implemented new features for the CaseMap cloud-based tool in collaboration with the development team, resulting in a 20% increase in usability.
• Conducted thorough heuristic analysis for usability testing on multiple websites and recommended a 40% improvement.
• Volunteered as a UX designer, contributing to over 220 design sessions
• Utilized Visual Studio, VS Code, ASP.NET, C#, Angular, Swagger, SQL, HTML, CSS, and JavaScript to develop and consume Rest APIs for CaseMap.

Technologies used:

• Heuristic Evaluations
• Adobe XD
• MS Teams
• Miro

I designed and developed various web applications. My efforts resulted in significant cost savings and productivity improvements for the company. I also played a key role in transitioning the company to agile software development with weekly deployments through Microsoft Azure DevOps.

Achievements

• Led the development of a Windows 10 security desktop application that prevented 60,000 hours of downtime.
• Oversaw the design efforts for three large-scale web applications, conducting usability testing, user interviews, and data analysis to ensure optimal user experiences.
• Spearheaded the integration of third-party APIs and services to expand application functionality.

Technologies used:

• Stakeholder/User Interviews
• Information Architeture
• User Flows
• Mockup and prototypes
• Visual Design
• SQL
• C#
• Entity Framework
• ASP.NET MVC/.NETCore
• Angular/Bootstrap
• HTML,CSS & JS

Achievements

• Conducted rigorous bug detection and reporting, identifying over 300 issues within a week, contributing to a comprehensive "bug scrub."
• Collaborated with the QA lead to assess and diagnose bugs, proposing viable solutions to enhance product quality.
• Discovered and reported 60 high-priority bugs, including game blockers and crashes in AAA-released titles, demonstrating a strong commitment to ensuring smooth user experiences.

Technologies used:

• Unreal Engine
• Multi-platform devices
• VR
• Jira

Achievements

• Managed software development projects using Agile/Scrum methodology, serving as Scrum Master and utilizing Jira to ensure the team was on track with project timelines and deliverables.
• Conducted quality assurance tests for mobile responsiveness on multiple devices and resolved support tickets for Drupal websites.
• Utilized the Adobe suite, Slack, Trello, and Pantheon's WebOps platform to manage website development and maintenance.
• Conducted heuristic evaluations, web design, usability testing, and user feedback to improve website functionality and user experience.

Technologies used:

• Agile/Scrum
• WordPress/Drupal
• Sketch

Designed Android designs aimed at onboarding new students. I created wireframes, mockups, and prototypes to visualize and refine the user experience, ensuring a seamless and intuitive interface for incoming students.

Achievements

• Achieved a 100% student pass rate over two years by effectively teaching design concepts and front/back-end code, showcasing strong instructional and communication skills.
• Demonstrated programming and problem-solving abilities by developing a college Android app using Android Studio, improving user experiences through innovative design and implementation.
• Leveraged a diverse set of tools, including Android Studio, Visual Studio, Bootstrap, Jquery, and design skills, to facilitate student learning and engagement, highlighting proficiency in various UX design technologies.

Technologies used:

• Sketching
• Photoshop
• Android Studio
• jQuery
• Visual Studio
• Bootstrap

I conducted in-depth interviews and research to identify and define bottlenecks in the current system, creating flow charts, schematics, and mockups to communicate complex information to stakeholders. I applied a user-centered design approach, using personas, journey mapping, and user stories to develop intuitive interfaces. My proficiency in programming languages such as ASP, HTML, CSS, and JS allowed me to implement user interface and interaction designs effectively.

Achievements

• Conducted interviews and initial research to identify and define bottlenecks in the current system. This involved gathering data from stakeholders and users, analyzing their feedback and needs, and documenting these insights.
• Created flow charts, schematics, and a mockup using tools such as Visio, Adobe XD, and Photoshop, which were incorporated into the Requirements Document Sheet. These visual representations helped to communicate complex information and ideas to stakeholders and team members.
• Employed a user-centered design approach, including techniques such as user personas, user journey mapping, and user stories, to create intuitive and user-friendly interfaces that met the needs of the end users.
• Used programming languages such as ASP, HTML, CSS, and JS to develop and implement the user interface and interaction design. This involved working closely with developers and other team members to ensure the final product met technical and design requirements.

Technologies used:

• Wireframing
• Adobe XD
• User Interviews
• MS Visio